01
Refrigerator
Won’t cool, water on the floor, ice-maker dead, door seal failing, frost in fresh-food.
Compressor / Evap fan / Defrost timer / Gasket / Inverter board
$129 diagnostic
Service Ticket · № 0007 / 26Anchorage · Eagle River · Chugiak · Mat-Su ValleyAK 99504
010203040506
Your Sub-Zero
quit at 9pm.
Call by 9:15.
Dispatch · primary lineLive
(907) 771·9977
Today, 12 May 2026
Slots open — today & tomorrow
Have ready
Make · model · symptom
EMRG
24-Hour Emergency
SAME-DAY
Same-Day Dispatch
LIC
Licensed & Insured (AK)
DISC
Senior + Military Discount
GUAR
All Repairs Guaranteed
OEM
Factory-Authorized Parts
Section 01 / Service Inventory
What the van is loaded for.
Diagnostic fee credits in full toward the repair. No quote-by-photo, no upsell — only what the unit needs.
Line
Unit
Symptoms we fix
Part class
Diag
02
Freezer / Chest Unit
Temperature drift, frost wall, light dead, latch loose, compressor short-cycling.
Sealed system / Thermostat / Door gasket / Start relay
$129 diagnostic
03
Washer (front + top load)
Won’t drain, won’t spin, walks across the floor, loud bearing, error code on the panel.
Pump / Bearing / Suspension / Control board / Inlet valve
$119 diagnostic
04
Dryer (gas + electric)
No heat, won’t tumble, long cycle, burning smell, vent overheat.
Heating element / Belt / Thermistor / Igniter / Idler
$119 diagnostic
05
Range / Wall Oven
No bake, no broil, igniter clicking, clock dark, self-clean stuck.
Bake element / Igniter / Control board / Door hinge / Thermal fuse
$129 diagnostic
06
Cooktop (gas + induction)
Burner won’t light, induction won’t recognize the pan, cracked glass, F-error.
Spark module / Burner cap / Glass top / Induction coil
$129 diagnostic
07
Dishwasher
Won’t drain, won’t fill, leaving food, leaks at the door, mid-cycle stop.
Drain pump / Wash motor / Door latch / Float switch / Gasket
$119 diagnostic
08
Microwave (built-in)
No heat, sparks, turntable dead, door interlock, fan loud.
Magnetron / Door switch / Capacitor / Turntable motor
$109 diagnostic
09
Wine / Beverage Cooler
Temperature drift, compressor noise, condenser-coil dust, gasket failing.
Sealed system / Thermistor / Fan motor / Gasket
$139 diagnostic
Don’t see your unit? Call the shop — we still service most everything that plugs in or runs on gas.
Ask Johnny · (907) 771-9977Section 02 / Authorized + Experienced
From Sub-Zero down to a 1996 Maytag.
Forty-plus brands across the bench. We keep the service manuals that the internet has long forgotten, and the part numbers in our heads.
40+
Brands carried
in the truck’s parts cabinet
in the truck’s parts cabinet
Tier A · High-End Domestic + Commercial
08 marks
- Sub-Zero
- Wolf
- Gaggenau
- Thermador
- Viking
- Bosch
- Miele
- Asko
Tier B · Everyday Domestic
14 marks
- GE
- GE Profile
- GE Monogram
- KitchenAid
- Whirlpool
- Maytag
- Amana
- Frigidaire
- Electrolux
- LG
- Samsung
- Kenmore
- Haier
- Hotpoint
“If the badge has worn off the door, just send a photo of the data plate — we’ll match the model.”
Section 03 / Procedure
How a service call runs.
The same four steps, every ticket, since 1985. No surprises, no quote-by-photo, no “we’ll get back to you next Tuesday.”
01
INTAKE
Call the shop
A real person picks up. Tell us the make, model, and what the unit is doing (or not doing). We log a ticket and quote a slot — usually same-day or next-morning in Anchorage.
~ 4 minute call
02
DIAG
Diagnostic visit
Tech arrives in the window, runs the unit through service mode, reads the codes, checks pressures or continuity, and gives you the cause in writing. Flat fee, credited to the repair.
$109–$139 · 45 min on-site
03
PART
Source the part
Most domestic parts ride in the truck. For factory OEM specials, we order from the regional warehouse the same day. You get a part number and an ETA on the ticket.
~ 80% same-visit
04
REPAIR
Install & verify
Repair, run-cycle, verify temperatures or codes are clean, log readings on the ticket. Repair is warrantied: parts per manufacturer, labor 90 days. You keep a copy.
90-day labor warranty
Section 04 / Coverage Schedule
Six zones. One truck route per day.
We run a daily Anchorage-bowl loop in the morning and a Valley loop in the afternoon. Same-day in town, next-morning to Palmer and Wasilla.
Today’s route
- 08:00 · Shop dispatchZ-01
- 09:20 · HillsideZ-01
- 11:45 · Eagle RiverZ-02
- 14:10 · PalmerZ-04
- 16:00 · WasillaZ-05
- 17:30 · Emergency reserveOPEN
Zone
Area
From shop
Includes
Z-01
Anchorage Bowl
0–14 mi
Hillside, midtown, downtown, west
Z-02
Eagle River
12 mi
Eagle River, Birchwood
Z-03
Chugiak
18 mi
Chugiak, Peters Creek
Z-04
Palmer
42 mi
Palmer, Butte, Lazy Mountain
Z-05
Wasilla
44 mi
Wasilla, Big Lake, Knik
Z-06
Mat-Su outer
50+ mi
Trip charge applies, call first
Section 05 / Closed Tickets
Four tickets, four units back on duty.
These are real closed work orders, redacted to first-name and area. No marketing copy, no stock smiles.
4.9
Google rating
across 312 reviews
across 312 reviews
TKT-224102 Apr 2026
Unit · KitchenAid wall oven
“Igniter quit the day before Easter dinner. I called at 9am, the tech was in my kitchen by 1:30, had the right part on the truck. He pulled the old one, showed me what failed and why, replaced it, ran the oven through a cycle, and was out the door before the in-laws arrived. The ticket itemized everything. This is how it should work.”
Marlene B.South Anchorage
TKT-219614 Mar 2026
Unit · Sub-Zero 632
“A different company told me my Sub-Zero was a goner and tried to sell me a new one for nine grand. Johnny diagnosed a bad condenser fan motor, ordered the OEM part the same day, installed it Thursday morning. Total bill under five hundred. The unit’s been steady at 37° since.”
D. PetersenHillside
TKT-214728 Feb 2026
Unit · Bosch dishwasher
“Dishwasher would not drain. Tech ran it in service mode in the driveway, no joke, traced it to a clogged check valve and a tired pump. Replaced the pump, cleaned the valve, gave me the part numbers in case I want to verify. Quiet again. Real shop.”
A. ChoEagle River
TKT-209811 Feb 2026
Unit · Frigidaire chest freezer
“Chest freezer in the garage stopped at -5°F outside, full of moose and salmon. Called Saturday morning. Got a Sunday slot. Compressor start-relay swap, ninety minutes on-site, zero loss of meat. Worth every dime.”
R. AnvikWasilla
Section 06 / Request a Slot
Two ways to put a ticket on the board.
Fastest is the phone — the shop line rings through to a real person. If you’d rather send it in writing, the intake form drops straight onto the dispatch board.
Call (907) 771-997790-day labor warranty on every repair
Manufacturer warranty on every OEM part
Flat diagnostic fee, credited to repair
No surprise charges — you sign the ticket